Refund & Cancellation Policy
1. General Policy
At IndFares, we aim to provide a seamless and transparent flight booking experience. This Refund and Cancellation Policy explains how cancellations and refunds are handled for flight tickets booked through IndFares.com.
2. Flight Cancellations by the Customer
- Flight tickets can be cancelled through our website or by contacting our support team at support@indfares.com.
- All cancellations are subject to the airline's individual cancellation policies.
- Airlines may charge a cancellation fee based on fare type, cancellation time, and route.
- IndFares will levy a nominal service fee in addition to airline charges for processing cancellations.
- If applicable, refunds will be processed to the original payment method within 7–14 working days after receiving confirmation from the airline.
3. Flight Changes or Rescheduling
- Changes to travel dates or passenger details may be allowed, subject to airline policy and availability.
- Rescheduling charges include airline change fees plus IndFares service fees.
- Fare difference, if any, will be applicable at the time of rescheduling.
4. Refund Policy
- Refund eligibility depends on the airline’s fare rules and cancellation timeline.
- Refunds are not applicable for non-refundable fare classes or for "no-show" passengers.
- Refunds will be initiated after receiving confirmation from the airline and are typically processed within 7–14 business days.
- IndFares is not responsible for delays in refunds caused by third-party payment processors or banks.
5. Cancellations by Airline
- In the event of cancellation or rescheduling by the airline, the refund or alternative arrangement will be provided as per the airline’s policy.
- IndFares will assist in coordinating with the airline, but the final decision rests with the airline.
6. Service Fees
- IndFares charges a nominal service fee for all cancellations, changes, or refund processing.
- Service fees are non-refundable under any circumstances.
7. How to Request a Cancellation or Refund
To request a cancellation or refund, please email us at support@indfares.com with your booking reference number, passenger details, and reason for cancellation. Our team will guide you through the next steps.
8. Contact Us
For any queries or assistance related to refunds and cancellations, feel free to reach out to our support team at support@indfares.com.